Thursday, March 29, 2012

Bayt.com Jobs: SERVICE ADVISOR Job

Bayt.com Jobs
Bayt.com is the #1 job site in the Middle East, offering a complete range of end-to-end employment solutions and career planning tools.
SERVICE ADVISOR Job
Mar 29th 2012, 14:49

• Is responsible for establishing rapport and trust with customers.
• Documents vehicle problems by listening to customers describe them and by asking probing questions.
• Road-tests customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.
• Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointment/scheduling system to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).
• Constantly communicates with Technicians to obtain information on needed vehicle repairs.
• Offers additional maintenance and repair services to customers when appropriate.
• Should be capable of working independently, managing his or her time and work flow.

Job Details

Date Posted: 2012-03-29
Job Location: Doha, Qatar
Job Role: Engineering
Company Industry: Automotive
Joining Date: 2012-06-30

Preferred Candidate

Career Level: Mid Career
Degree: Certification / diploma

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