Operate and maintain the entire ITC network by 24x7 operation to achieve and maintaining service stability, network performance, availability and customer satisfaction.
- Perform (availability and performance) the configuration changes activities and duties for entire network using the network Management tools.
- Perform the NOC tasks and duties in accordance with the predefined KPIs, methods and procedures.
- Handling customer complaints as level three with coordination with customer operations.
- Continuous and effective coordination and follow-up with other teams respect all network/customers activities (Customer operations, maintenance, engineering, etc).
- Perform Fault localization and troubleshooting.
Job Details
Date Posted: | 2012-03-27 |
Job Location: | Riyadh, Saudi Arabia |
Job Role: | Engineering |
Company Industry: | Telecommunications |
Preferred Candidate
Career Level: | Mid Career |
Gender: | Male |
Degree: | Bachelor's degree / higher diploma |
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